Frequently Asked
Questions
Got questions? We’ve got answers.
Whether you’re navigating child support, splitting family expenses, trying to boost your credit, or just curious about how SupportPay works—you’re in the right place. Click a tab below to find answers fast, skip the guesswork, and get back to living your life.
SupportPay Questions
Company Questions
Child Support Questions
Credit Reporting Questions
SupportPay Questions
Have questions about SupportPay? Start here.
Everything you need to know about using SupportPay—from setup to sending payments, notifications, and managing accounts.
Company Questions
Find answers about SupportPay’s mission, security practices, partnerships and media inquiries. Click here.
Child Support Questions
Confused about child support? You’re not alone.
Get clarity on how child support works, what’s required, how to track payments, and stay legally protected. Click here.
Credit Reporting Questions
Learn how SupportPay helps you build your credit by reporting verified payments. Make your responsibility work for your score—and your future. Click here.
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